
Billing & Subscription Management
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How Do I Cancel?
1. Log in to Your Account:
- Visit our website and log in to your account.
2. Locate Your Subscription:
- Find your active subscription within your account.
3. Click on It:
- Click on your subscription to access its details.
4. Choose the Cancel Option:
- Look for the cancel option and select it.
5. Access for Remaining Time:
- After canceling, you’ll still have access to your subscription for the remainder of the time you’ve already paid for.
- You won’t be charged again.
If you need any further assistance, feel free to email us at [email protected].
We’re here to help!
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How Do I Reactivate My Subscription?
If you wish to reactivate your canceled subscription, follow these straightforward steps:
1. Log in to Our Website:
- Visit our website and log in using your credentials.
2. Locate Your Canceled Subscription:
- Find the subscription that you previously canceled.
3. Click on the Subscription:
- Click on the subscription to access its details.
4. Select “Reactivate Subscription”:
- Look for the option to reactivate your subscription and select it.
5. Wait for Reinstatement:
- Allow up to 10 minutes for your access to be reinstated on both platforms.
6. Need Further Assistance?
- If you still encounter any issues, feel free to email us at [email protected]
- Provide your username(s), and our team will assist you within 4 hours.